Accreditation of a healthcare institution is an official recognition of the availability of conditions for high-quality, timely medical care for the population and its compliance with health standards. Also, accreditation confirms the compliance of medical (pharmaceutical) workers with uniform qualification requirements. The purpose of such studies is to provide a neutral assessment, which shows the level of medical care for a particular clinic. Of course, the lower the indicator, the worse the conditions for treatment.
In France, a unified system for evaluating the provision of medical services was introduced in 1996. Before this, there were several quality indicators of the clinics functioning in the country. They did not give a clear picture of the medical services provided. Therefore, the Ministry of Health and the French National Authority for Health (Haute Autorité de Santé / HAS) have developed and adopted uniform standards for the quality of healthcare in the country. Both public and private health facilities should publish the results of these indicators on an annual basis. You can familiarize yourself with this data here: https://www.has-sante.fr/jcms/c_2676386/fr/dossier-patient-en-ssr-dpa-ssr
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Accreditation helps not only to identify the quality of the services provided. HAS standards show the potential for improving and optimizing a healthcare facility with the overall goal of providing continuous patient care. A special place in the certification is occupied by surgery and dental clinics, as they provide services to a large percentage of French people. Every person at least once in his life (and sometimes more often) has encountered toothache. There are many reasons for it. However, such a disorder can not be left to chance, so contacting a dental clinic is a logical outcome. Depending on the professionalism of the staff and the equipment available, such a hospital can both help the patient and harm him. How can a person make the right choice and get to a better dentist? The answer is simple. The patient should compare the estimates from HAS, which will show which clinics provide services at the highest level, and which are better not to go to.
A few years ago, The Ministry of Health of France stated that the development of ambulatory surgery is a strategic activity. This is not surprising, because the life of a person depends on the correctness of the operation. The surgeon cannot make a mistake, because in the event of a mistake his patient may die. The introduction of HAS standards revealed a large number of violations in the work and the rest organization of the working personnel in surgical departments. Some surgeons started the day with outpatient cases, while some alternated outpatient and regular patients in their schedule. Another type of organization of a medical institution is the allocation of only time intervals to outpatient cases. None of these management organizations turned out to be the best. They all have their drawbacks. HAS made a series of recommendations to improve management in surgery clinics through a thorough analysis of the accreditation indicators of hospitals in the country. Here are some of these recommendations:
- Do not complicate the planning of medical working hours
- It is necessary to remove new restrictions for surgeons
- Do not create bottlenecks in the recovery room
- It is necessary to establish priorities in planning the operation
Accreditation of a medical institution is given for 5 years, in some cases for 3 years. This means that the clinic during this period should develop and gradually implement a plan to improve the quality of services provided. Unfortunately, sometimes this cannot be done for several reasons. You can familiarize yourself with the paradoxes of clinic accreditation in France here: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1743956/
Various organizations develop accredited programs for each area of medicine. They help hospitals implement new management standards. Of course, for surgery and dental clinics they will be different since the specifics of medical services are taken into account. The following changes for clinics demonstrate the implementation of accreditation programs:
- Improving the provision of medical services
- Increased patient loyalty
- Reduce costs
- Increase in income
- Increased efficiency
The Ministry of Health notes that the introduction of unified accreditation has already brought a lot of positive. French hospitals began to introduce new methods and technologies in management and care. This helps to significantly improve the quality of medical services, increasing the percentage of people who have recovered.